Any Questions? Read our FAQs
Can you print right to the edges of the paper, particularly the background colour?
This is referred to as “bleed edges”. The key to this is that when putting together an artwork, you must add an extra 3mm outside the print area, so we can print oversize, then trim to the required dimension. Example: A4 leaflet 297 x 210 mm with bleed edges all round – artwork must be sent 303 x 216 with extra 3mm border to each side. The alternative is to make a 5 or 10mm white gutter round the artwork so the whole artwork fits neatly within the A4. If in doubt, give us a call and we can talk through the alternatives.
Will my finished job be the same colour as I can see on my PC monitor screen?
Unfortunately, not necessarily, particularly if you have experimented with obscure colours. Your pc monitor will not have been set up to reflect exact, true colours. If a specific colour is required, a pantone reference should be given.
Can you enlarge my artwork if I can't supply it size for size?
Yes, we can, but bear in mind that the enlargement must be in proportion both lengthways and widthways. A newspaper advert of 10cm x 10cm would not ‘enlarge’ to an A5 leaflet, as A5 is rectangular, and any stretch-to-fit would cause an imbalance. Enlargement through ‘A’ sizes will always work (A5 to A4, A4 to A3 etc.)
Can you work from Word and Publisher files?
Yes we can. There may be extra artwork charges if problems occur, but generally we can convert Microsoft files into our print programs.
I have used an internet company but I can't download the artwork to send to you. What can I do?
Certain internet companies provide templates for you to use, and simply add your details. These templates will be copyrighted to that company and you won’t be able to use them with any other printers. We can re-create similar effects to those you require.
Can you use images I have downloaded from the internet?
Yes, we can, but these are often poor quality and you should use these with caution. We cannot guarantee the standard of the final print job if poor images are used. Ideally graphics should be 400dpi and saved in CMYK. Many online images are saved in RGB and as low as 72dpi, resulting in poor quality print, particularly if enlarged.
If I live in the area, can I pick up my printing myself?
Absolutely, if you live / work in the North West then feel free to come and pick up your own printing, sometimes we know it’s difficult for someone to be at your premises all day long to stay in for a package to be delivered.
How do you dispatch your items?
We can deliver in our own vehicles, use couriers, or Royal Mail/Parcel Force. We charge for all these at “cost”, and use the best method for each delivery based on time constraint/weight/area.
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- Last Updated on Sunday, 26 October 2014
